Refund policy
We are committed to ensuring your satisfaction with every purchase. To facilitate a smooth return process, please review the following policy guidelines carefully.
Eligibility for Returns
To qualify for a return, items must meet the following conditions:
- The product must be unused and in the exact same condition as when you received it.
- The item must be returned in its original packaging.
Timeframe for Returns
You have 30 days from the date of delivery to initiate a return request. Requests made after this period may not be accepted.
How to Initiate a Return
Please send an email to frailty.crushes.51@icloud.com to obtain the return address and further instructions. Our customer service team will guide you through the next steps to ensure your return is processed efficiently.
Refund Processing
Once we receive your returned item, we will inspect it to ensure it meets our return conditions. Upon approval, your refund will be processed within 7 to 14 business days. The time it takes for the refund to appear in your account may vary depending on your payment provider.
If you have any questions regarding this policy or need assistance with your return, please do not hesitate to contact us at the email address provided above.